Refunds and Transfers
Class packages and memberships are non refundable and non transferable. Packages expire after 3 months, Gift Certificates after 6 months and Monthly classes after 30 days . We will not extend the expiration date.
Late Cancellations / No Shows
- We have a strict 24 hour cancellation policy.
- If you book a class and cancel 24 hours or less you will either lose the class (if you are on a class package ) or be charged a $10 Late Cancellation Fee
- If you no show for your class and are on a class package you lose that class from your package. If you are on an unlimited package you will be charged $30 for every no show.
- If you no call no show more than 3 times all of your scheduled classes will be canceled and you will have to reschedule those classes.
- For online classes the cost is $10 late fee or no show fee.
Age Limits
If you are under the age of 18, we require a parental consent. Your parent needs to come to the studio with you, so they can sign the release form with a copy of their ID. This is for insurance liability purposes. Feel free to sign up for class, but make sure you are accompanied by your parent when coming in for your first class.
Behavior
- We are an “open door” studio and welcome all students.
- Please respect our instructors and their role while attending classes. Students should not be teaching other students while in the studio.
- Do not use your cell phone or text while in class.
- We do not tolerate bullying or disrespecting of other students and their personal space or of our staff. Such behavior will result in removal from the studio and you will be banned from taking classes at Athena Vertical Dance and your remaining package will be forfeited. We take this very seriously as our goal is to provide a safe space for everyBODY and the type of training that they would like. We are predominantly a pole studio and will not tolerate any disrespect to our more sexy styles of dance.
- Due to safety issues students are not allowed to practice or work on moves not taught inside our studio unless they have been cleared by an instructor. This also includes doing moves that are outside of the class level. Example: No advanced moves ie handsprings in a beginner class. If we have to give you more than 2 warnings for this type of behavior you will no longer be allowed in classes beneath your skill level. Example: If you are an intermediate student you will not be allowed in beginner classes unless they are a different apparatus.
- A proper warm up is important because of that no one will be permitted to join the class if they are more than 10 minutes late. We will also ask you to leave if you are on your phone during the warm up or just not participating in the warm up.
- If we have a full class and students are wait listed you will lose your space if you are more than 5 minutes late to class.
- Know your body! You are in control of your body and know it better than the instructor does. Always error on the side of caution. If you need a spot ask for one. That being said we are here to help you however we are not here to hold you up. It is a disservice to you as you will never gain the strength if we consistently doing the work for you. If you don’t think your strong enough let us know. We can usually come up with a modification or something else to do. If you are continually falling we will have to reevaluate your level.
Studio Rental
- Space rentals are for personal use only and are not for profit purposes: Practice, rehearsals, video taping etc.
- 24 hour cancellation policy when booking a private space rental, you will not be refunded your money with less than 24 hours cancellation.
- Space rental are by the hour, and need to be paid in advance.
Observation
For the privacy and comfort of the students and instructors we do not allow class observations unless otherwise discussed with the instructor. The studio is located very close to many restaurants and coffee shops that friends and family can wait at.
Classes and Parties
SERIES CLASSES
Please check your schedule to make sure you can attend all the classes in a series. We understand that sometimes emergencies come up. If that is the case please ask your instructor what “class” you are missing and they can help you will completing your series.
PRIVATE CLASSES
We ask that you let us know at least 24 hours ahead of time if you need to cancel a private class, otherwise you will lose your payment. There are no refunds on late cancellations.
PARTIES
If you NO SHOW for a scheduled party you will loose your deposit. If you need to cancel we will refund you as long as we have at least 24 hours notice. If you are more than 15 minutes late your party will be canceled and the deposit forfeited.
Alcohol policy
If you are intoxicated or under the influence of drugs when arriving to our studio, you will not be allowed to participate in class and will not be refunded
Video Taping & Pictures
Taking pictures and filming, is allowed in our classes however please be respectful of other students. Please respect other students privacy and ask the fellow student if its ok that they are included in your video when taking them. Also there is no live streaming or face timing allowed in class. We will ask you to turn it off the first time however you will be asked to leave if it continues to be a problem.